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Debit card negative balance

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KDGAMING
Contributor
Posted on

I have a PayPal business debit card that I use quite often for purchases.. once I use it, I get an instant notification saying that I used it and the funds went to the proper merchant. The funds are immediately deducted from my PayPal balance and I can see the remaining balance. However, a few days later I get another notification saying that the same exact transaction from before is being debited again. This has happened several times and now my account is in the negative and I don’t understand why. Any help would be appreciated.

1 REPLY 1

Debit card negative balance

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PayPal_Joy
Moderator

Hi @KDGAMING,

 

I'm sorry to hear that you've been debited twice for purchases. I understand how concerning this would be. For this situation, I suggest contacting us to provide additional details. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

 

I hope this helps!


Joy
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