Customer trying to reconcile Credit Card Payments
gareths
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Posted on
Apr-14-2021
11:31 AM
Hi - we have a big corporate customer who sends us multiple small Purchase Orders a day. We have to manually process their payments for each separately (don't ask!) through Paypal. The issue is that their bank (US Bank) shows them only an internal US Bank Reference Id for the payment and they cannot reconcile back to the Purchase Order. We enter it into the Paypal payment Order Details AND Note AND Invoice ID fields, but none is passed through.
I would REALLY appreciate any help / advice on this one.....thankyou!
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