Credit balance not matching transactions

Temp20230928
Contributor
Contributor
Hi, why does my PayPal credit balance not equal the amount of transactions added up? The interest is very minimal so I’m unsure as to why my balance is 1k higher than what it should be
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Temp20230928

Welcome to the PayPal Community! 

I'm sorry to hear that your PayPal Credit balance doesn't reflect the amount you expected it to. To learn more about how PayPal Credit payments are calculated, I recommend checking out the Frequently Asked Questions on our website by clicking here. However, for specific guidance on your account, you can find PayPal Credit's contact details in this Help Center article

I hope you're able to get to the bottom of this! 

- Meghan 


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