Credit account in the black but i can't release the money
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After a eBay dispute i was given a refund to my credit account . This meant that i had a surplus amount of money in the account. I can not release that money. I can't use it on eBay as they no longer accepting my paypal credit . So the money is stuck . Any ideas ?
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Hi @Prichar,
Sorry to hear of the concern. If PayPal Credit was used to send the payment, the money would be refunded to PayPal Credit. If you've already paid your PayPal Credit balance, the refund is usually applied to the next PayPal Credit transaction. You can also reach out to PayPal Credit to request the refund is cashed out.
I hope this information helps!
Thanks,
PayPal_Tricia
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