Confusion about Ratenzahlung (Pay in 30) and how to cancel it

Temp20220928c
Contributor
Contributor

Hello, I have recently purchased an item using Ratenzahlung (Pay in 30).

I have changed my mind and want to cancel the order but I am confused about the Ratenzahlung. Will it be canceled automatically or do I have to do anything after canceling my order on the seller's side?

 

Thank you.

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Raiden3394,

 

Welcome to the community and thank you for your post!

 

PayPal are the payment processor. We don't have the ability to cancel any transactions that you have already made.

 

If you want to cancel a transaction, you would need to contact the seller directly. If they have not yet processed your order, they should be able to cancel it for you.

 

Once the transaction/order is successfully cancelled, you would not be charged for the transaction. 

 

I hope this helps!

 

- Rachel 

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