Cannot Purchase PayPal Gift Cards

KittyPRoses13
Contributor
Contributor

Every time I attempt to purchase a gift card through PayPal it gives me this error message: "We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment method." 

 

I have more than enough funds to cover the cost of a gift card and I have multiple payment types in my account so why won't it process? Why is PayPal offering the option of gift cards if you cannot purchase them???

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @KittyPRoses13,

 

Thank you for your post and welcome to our community forum!

 

Sorry to hear that you're not able to complete your purchase using PayPal. Each time you initiate a transaction, our system runs through a series of filters to locate any possible risk and may temporarily block the actions. I recommend that you to try again at a later date by clearing your cache and cookies from your internet browser or try to use a different internet browser or device.

 

I hope this helps, have a great day!

 

Bindu

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