Canceled payment still there.
LooMoo
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Posted on
Jun-03-2021
12:30 AM
We received a Invoice (payment request) from a vendor in error. Our PayPal email was listed in a bill to another customer (2 emails). The Invoice now stands as paid (by the correct party).
But its still listed as unpaid in our "outstanding bills". And if I check it it stands as "Paid". So its both "Paid" and "Outstanding/unpaid".
We have contacted the vendor that we got the invoice from and he says he cancelled our email from the bill.
We have tried to "archive" and "remove" it from the "outstanding bills" but to no avail.
How do we fix this.. ?
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Invoicing
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