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Peter910
New Community Member
Posted on
Hi I have recently opted to use pay in 3 for the first time. The transation is showing pending authorisation, I wish to cancel. Is this possible?
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Cancel payment

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kernowlass
Esteemed Advisor

@Peter910 

 

You can only cancel a payment if the email address contains a typo and does not exist so can never complete.

Other than that you can ask the merchant to cancel the order for you so the pending authorisation does not complete and times out at 30 days post payment.

 

 


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