cancel
Showing results for 
Search instead for 
Did you mean: 

Can't issue new invoices because of calendar/date glitch - " You've entered a invalid date"

Options
autenticspot
Contributor
Posted on

Dear colleagues,

Since today I Can't issue any new invoice. When I click on issue new invoice, The date can't be set and any new invoice can't be saved.

The date field has a error and the field for years shows 23/01/YYYY , after I click on the calendar icon and choose today date it still shows the error " You've entered a invalid date"  even if the date is 23/01/2023

Also the same problem is present when I try to mark other issued invoices from the past as paid . The date field still has errors.
Do you have any solutions ?

 

What should I do to issue invoices

1 REPLY 1

Can't issue new invoices because of calendar/date glitch - " You've entered a invalid date"

Options
PayPal_JonK
Moderator

Hello @autenticspot

 

Welcome and thank you for joining the PayPal Community Forum. I'm sorry to hear you've run into an issues entering a date on your invoices. Have you tried entering the month first with the format of MM/DD/YYYY instead of DD/MM/YYYY? If that doesn't do the trick, I'd recommend reaching out to our Customer Support teams for assistance. 

 

Good luck!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.