Can't apply for the PayPal Cash debit card: "Can't update your account"

rwata
Contributor
Contributor

I got the following message trying to make a PayPal Cash debit card...

We can't update your account

We're unable to make the requested updates to your account. You're still able to use your PayPal account to shop, send money, and get paid.

I tried going to the Resolution Center, but there's no information about an account limitation there. I also use this account to sell on eBay, so it should be verified. I don't have a bank account linked to PayPal, is that a requirement to get a cash card? Any help would be appreciated.

 

 

 

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52 REPLIES 52

DaveBarmore
Member
Member
Same issue here. I'm uninstalling PayPal, too many other options these days to put up with it.
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RiseandRuby4
Contributor
Contributor

I cannot get a new Paypal, debit card, as the system tells me "We can't update your account We're unable to make the requested updates to your account. You're still able to use your PayPal account to shop, send money, and get paid.

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Hiitsmevon
Member
Member
Me too. Please help
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