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Can't apply for the PayPal Cash debit card: "Can't update your account"

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rwata
Contributor
Posted on

I got the following message trying to make a PayPal Cash debit card...

We can't update your account

We're unable to make the requested updates to your account. You're still able to use your PayPal account to shop, send money, and get paid.

I tried going to the Resolution Center, but there's no information about an account limitation there. I also use this account to sell on eBay, so it should be verified. I don't have a bank account linked to PayPal, is that a requirement to get a cash card? Any help would be appreciated.

 

 

 

52 REPLIES 52

Can't apply for the PayPal Cash debit card: "Can't update your account"

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xrayspex77
Contributor

I am having same problem-trying to get the card and getting cant update your account. I am verified and have bank account.

 

Can't apply for the PayPal Cash debit card: "Can't update your account"

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PostDees
Member
Me too.I'm have the same issue.And i also have bank and I'm verified. I also have Another account that I've had since forever and i had to order a new one and when i got it it wouldn't even work and still trying to get a card there now too.

Can't apply for the PayPal Cash debit card: "Can't update your account"

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Peter8010
Member

Can't apply for the PayPal Cash debit card: "Can't update your account"

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SethW
New Community Member
Same issue here. Calling support tomorrow morning to see if they know what's up.

Can't apply for the PayPal Cash debit card: "Can't update your account"

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xrayspex77
Contributor

Can you please post when you get an answer-thanks!

Can't apply for the PayPal Cash debit card: "Can't update your account"

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nevadasmith
Advisor

try linking a credit card

Can't apply for the PayPal Cash debit card: "Can't update your account"

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xrayspex77
Contributor

I have a bank account and credit card linked to my account-still get same message


@nevadasmith wrote:

try linking a credit card


 

Can't apply for the PayPal Cash debit card: "Can't update your account"

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Sasullivan76
Contributor
Seth— I’m having the same issue trying to get the Paypal Cash card and getting the message “we can’t update your account.” Did you call support or figure out what the issue was?

Can't apply for the PayPal Cash debit card: "Can't update your account"

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nevadasmith
Advisor

what country?

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