Can't apply for PayPal Cashback Mastercard

[apcadmus]

I closed my previous PayPal card to try apply for the new cashback one. I owe no balances. It is saying:
"Looks like you already have a PayPal Mastercard or Smart Connect"
I have nothing of the such open however. When will this rectify?

[PayPal_RachelK]

Hi @apcadmus,

Welcome to the PayPal Community and thank you for your post!

I do understand your frustration with this. It sounds like the previous PayPal card you had, may still be linked to your account. 

To resolve this, I would suggest you contact our Customer Support. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope this helps!
 

- Rachel