Can someone see the total outstanding balance of all invoices I sent them?

rl110
New Community Member

I send out monthly recurring invoices to my customers. Sometimes they don't pay the past month and pay the next month's bill. 

 

Is there a way to set it so they see the total outstanding? They don't seem to know they missed a month. 

 

I send reminders but it gets confusing for them. 

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @rl110,

 

Welcome! Depending on how you send the invoice, the buyer should still see the unpaid invoice in their Activity. They would just need to go back to the date you sent the invoice in their Activity history to see the unpaid entry. 

 

I hope that helps!

 

 - Jon K


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