Can I change a subscription amount from the merchant side?

trey3will
New Community Member

I run a nonprofit and we have some donors who have set up monthly subscriptions. I have a donor asking me to increase her monthly donation. Is there a way I can do that from the dashboard, or can that only happen if the donor sets it up?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi trey3will, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

Customers can modify their own existing subscriptions. For information on what changes you can make to an active subscription, please review this link - Merchant Subscription FAQs (paypal.com)

 

- Siobhan 

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