Can I cancel a pending payments to Supreme?

jwalker981
New Community Member

I ordered something from the Supreme website using pay in 4 and I was charged twice, I also have a third charge in my pending payments the full price of the item. I only received one confirmation email from Supreme, how do I get rid of the other two charges?

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1 REPLY 1

PayPal_WendyD
Moderator
Moderator

Hello @jwalker981,

 

Thanks for joining the PayPal Community.  I'm sorry to hear you're experiencing issues with a recent Pay in 4 purchase. When using Pay in 4, you should normally only see one fourth of the transaction authorized on your account. If you see more than that, I would first recommend contacting your bank directly to see if it's a permanent authorization or not. You can learn more about Pay in 4 authorizations here. Feel free to reach our Support Teams by clicking Contact at the bottom of any PayPal page for further assistance. 

 

I hope you find this information useful. 

 

Wendy

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