Can I ask paypal to change what credit balance I am paying off?

The_UK_Is_Mine
Contributor
Contributor

On paypal credit I have 2 things which I am paying off monthly and 1 that has a deadline of March 14th. I have monthly debit covering the first 2 but no option to pay off the deadlined credit. Due to this, I have been depositing money monthly into paypal credit to go towards the deadline payment as I thought that was how it worked, but now I am seeing that none of that money was put against the deadline payment, it was all put towards 1 of the 2 debited payments on top of the usual payment. Can I somehow ask paypal to transfer that money back against the deadlined payment so as to avoid big interest charges and pay off the payment that has the deadline without paying off the 2 monthly debited payments entirely first?

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@The_UK_Is_Mine 

 

https://www.paypal.com/uk/webapps/mpp/paypal-virtual-credit/faq#getstarted

See FAQ #6 in the ”About PayPal Credit and Our Offers” section to see how PayPal Credit allocates your payments.

 

You’ll have to contact customer service about whether they can allocate the payment differently.

 

https://www.paypal.com/uk/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter


Kudos & Solved are greatly appreciated. 🙂
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The_UK_Is_Mine
Contributor
Contributor
Thank you, I appreciate it 🙂
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