Buys out incorrect shipping

Chii__
New Community Member
Is there a way to change the shipping label because the buyer put the incorrect shipping address
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1 REPLY 1

PayPal_Celeste
Moderator
Moderator

Hi there @Chii__,

 

Thank you for your post, and welcome to the Community! That's a great question. You may be able to Void a Shipping Label, but this option will generally be available within the first 24-48 hours. Please note, we recommend only shipping to the address available on the Transaction details page in order to qualify for our Seller Protection Policy. I hope this helps.

 

Take care,

 

- Celeste

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