Best place to direct ?'s about Rate increase without explanation

[soapboxcom]

Just want to reach out to a person who can answer... rate jumped from 19.9 to 23.9...and the statement that included this information promised an explanation.

Telling me that it happened isn't an explanation (I can obviously read)--I believe I should know why--I routinely pay and use PayPal Credit, routinely pay well over minimum, great history of on time payment...four points is four points. 

Anyone got a bead on where I can get an actual explanation?

[sharpiemarker · Accepted solution]

@soapboxcom 

As of March 2020, the variable APR is 25.49%. Seem like to me they are making your APR more in line with the average PPC account holder which is 24.43%, just to basically make more money which is not an unusual concept if you haven’t been told a reason by now. If you have a long/good history you may get a slightly lower rate...which you did at 23-/+%. A card I had did that to me, to make it “more in line” and I have a long and beyond excellent history with em’. Everyone just wants to make more because labor is now costing more and people want raises. 🤷

[soapboxcom]

Kudo and accepted as solution--thank you for the reality check.

But man I don't agree with it.  Arbitrarily stacking 4 points onto an account in great standing simply means I'm inclined less to use that account.  Don't see how that's good for PPC.