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I applied about a week ago for the Paypal Cashback credit card. I haven't applied for a new credit card in 17 years and have excellent credit. I received a screen saying that they need more information, which I was expecting for identity verification as I had a fraud alert placed on my credit report last year when someone tried to buy a vehicle in my name thanks to the Target hack...but I haven't heard anything since, nor did I ever receive a confirmation that I'd applied. Has anyone else experienced this? What is the timeline I should expect?
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Thanks, but that wasn't the problem! I called and was routed to about 8 different phone numbers before finally just trying the phone number that had called me and reaching the Paypal & Venmo Security Line to confirm my identity. Apparently someone was supposed to leave a message that told me to do that and never did.

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Hello @goldenquetzal,
Welcome to PayPal Community Forum and thank you for posting!
I am sorry to know that you're yet to receive PayPal Cashback card. Generally, your PayPal Card will arrive in the mail 7-10 days after you request it. If you want to know the status of the shipment or delivery of the card, please contact our concerned team through the contact details mentioned in this Help Center Article.
Regards,
Ayesha
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Thanks, but that wasn't the problem! I called and was routed to about 8 different phone numbers before finally just trying the phone number that had called me and reaching the Paypal & Venmo Security Line to confirm my identity. Apparently someone was supposed to leave a message that told me to do that and never did.

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