App crashing on Androis 12 - Sony xperia 5ii

dave1p
New Community Member

Paypal app is now unusable. As soon as you login the app stops and bombs out. Android 12 - Phone is Xperia 5ii. Uninstalled and re-installed  - No difference. Cleared cache etc. No difference. Wifi or 4g  - no difference. Plenty of memeory and storage - App simply does NOT WORK.

 

 

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PayPal_Tricia
Moderator
Moderator

Hi @dave1p

 

Welcome to the PayPal Community! I'm sorry to hear of the trouble using the PayPal app. 

 

It sounds like you've tried all the usual steps to resolve this. Is your phone software up to date? If not, please update your software and try downloading the app again. If that doesn't help, please reach out to our support team for assistance. You can also reach us on Facebook and Twitter

 

I hope this information helps!


Thanks, 
Tricia

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