App authentication not working
Spaceff
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-11-2023
02:01 AM
I have had to download and reinstall the PayPal business app. When I agree to receive a text to get the authorisation code the text is sent but the app closes at the same time and I am unable to enter the code.
Labels:
- Labels:
-
Mobile
1 REPLY 1
PayPal_Meghan
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-14-2023
10:01 AM
Helllo @Spaceff,
Welcome to the PayPal Community!
I'm sorry you're having difficulty logging into the PayPal Business App. I recommend clearing the App's Cache in your phone's app settings. If the same issue continues to occur, please try uninstalling and reinstalling it again. If that doesn't fix it, please reach out to Customer Support through one of the options here: How do I contact PayPal's Customer Service?
Good luck!
- Meghan
If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Problem with access to account: Impossible to autenticate identity in Managing Account
- Paypal country ? in Managing Account
- Yodlee - Bank account confirmation will not work in Wallet
- PayPal rules in favor of fraudulent seller in Security and Fraud
- I can't reach it anymore, so my login fails. in Security and Fraud