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Android Paypal app: problems with check deposit

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JT71
Contributor
Posted on

I have now tried about a dozen times to take photos of the front & back of my check.  It's a very legible check however the app keeps rejecting my attempts.  After 20 seconds per check side, the app says 'success', but followed by a message that my request can't be processed.  Other times the auto generate photo won't work so I try manual.  Then I get an error that some part of the text or numbers are illegible.

 

I see from a Google search that many other people have had this problem.  Is there any solution?  

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