Active pay later installment plans disappeared

Eh04
New Community Member
I have a couple active pay layer (monthly and pay in 4) accounts that I was late paying back. When I finally had the money to pay them back I couldn’t find any of my open payment plans. I’ve checked everywhere through the websites and the app and all my plans are gone. My completed payments show up but none of the ones that I still owe money to. I’ve looked for answers but I can’t find anyone who has had a similar issue. How do I still pay these installment plans back?
Login to Me Too
1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Eh04

Thanks for joining the PayPal Community! 

I understand you're having difficulty finding the option to make your Pay Later payments, and I'm sorry to hear that. Since they're not showing up online properly, I recommend reaching out to Customer Support by selecting 'Contact' at the bottom of any PayPal website. 

I hope you're able to make the payment soon! 

- Meghan


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.