Active pay later installment plans disappeared
Eh04
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Posted on
Oct-28-2023
12:00 PM
I have a couple active pay layer (monthly and pay in 4) accounts that I was late paying back. When I finally had the money to pay them back I couldn’t find any of my open payment plans. I’ve checked everywhere through the websites and the app and all my plans are gone. My completed payments show up but none of the ones that I still owe money to. I’ve looked for answers but I can’t find anyone who has had a similar issue. How do I still pay these installment plans back?
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PayPal Payment Products
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PayPal_Meghan
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Oct-31-2023
10:48 AM
Hello @Eh04,
Thanks for joining the PayPal Community!
I understand you're having difficulty finding the option to make your Pay Later payments, and I'm sorry to hear that. Since they're not showing up online properly, I recommend reaching out to Customer Support by selecting 'Contact' at the bottom of any PayPal website.
I hope you're able to make the payment soon!
- Meghan
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