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20 percent Moneypool fees??

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Mavi2019
Contributor
Posted on

Hi! I have set up a money pool fundraiser to collect money for my kid's teacher's bday. I am aware the service is being discontinued but that's not the issue, it's still on for long enough for this particular occasion. However I am baffled about the fees. I was under the assumption that money pool is free of charge but now I'm getting deducted a 20 percent fee from every contribution I am receiving. That's pretty outrageous imo. What am I missing? 

1 REPLY 1

20 percent Moneypool fees??

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PayPal_Siobhan2
Moderator

Hi Mavi2019, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

Money Poll contributions are personal payments, and are subject to Fees. The fee is not 20% on any transactions with PayPal, and the standard fee rate is 3.4%. More information on the Money Pool process can be found here - https://www.paypal.com/uk/smarthelp/article/contributing-to-a-money-pool-faq3711

 

- Siobhan 

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