duplicate charges

Jujube2022
New Community Member

I’ve got several PayIn4 purchases that i’ve been paying regularly and early, but Paypal’s system doesn’t recognize an early payment and initiates a second payment and then I get an email saying my payment was declined and my purchase power is lowered. Is anyone else having this problem?

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PayPal_Joy
Moderator
Moderator

Hi @Jujube2022,

 

Welcome to the PayPal Community!

 

I'm sorry to hear that you're facing this issue when making a Pay in 4 payment. An early payment would be considered and "unscheduled or extra" payment. Your regular payment would still come out on the scheduled day. 

 

You can visit the Help Center to view FAQs about Pay in 4 repayments.

 

I hope this helps!


Joy
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