barcode for cash deposit

[JonathanmwLee]

Ive been trying to get the barcode to deposit cash into my paypal account but im stuck in a infinite loading screen? I tried customer support and such with no progress

[RangerBlue4]

I’m having a similar issue. The app crashes every time I try to select a store to add cash. Seems like the add cash feature is down or something.

[RangerBlue4]

Anyone have any success adding cash to their account the past two days?

[JonathanmwLee]

It’s crazy cause it got past the infinite loading now it crashes when I select a store, and it’s back to infinite loading so like. My friends don’t have issues with it though so it’s a kinda weird situation

[Nancy156]

No success here!  My app crashes and closes out to my Home Screen as soon as I select a store to add cash.  I’ve tried to uninstall and reinstall the app, I’ve tried restarting my phone, so aside from that I don’t know what to do. 

[PayPal_Nick]

Hi @JonathanmwLee and @RangerBlue4,

I'm sorry to hear you're having troubler adding cash via the barcode. I'm afraid we do have a known issue with this feature currently. Our teams are working to resolve it as quickly as possible. Thank you for your patience.