Why do i get can't update account when trying to get paypal cashcard

[Whitewillie24]

Why do I keep getting can't update account when I try to get PayPal cashcard? My account is in good standing and it is verified so what gives?

[kernowlass]

@Whitewillie24 

Have you set up a paypal cash account to hold a balance?

[Whitewillie24]

I have a PayPal account that I can receive funds, hold funds, buy crypto and fund account. No money in it at moment but never been in the negative and use regularly