Why can't I access PayPal credit on website, but on phone app?

krcapone
New Community Member

I can't access PayPal Credit on my laptop but can on phone app. What's the problem with laptop access?

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1 REPLY 1

ali_3
PayPal Employee
PayPal Employee

Hi @krcapone ,

Welcome to PayPal community! I understand you can't use PayPal credit on your desktop computer. Have you tried using a different computer or browser to see if you can view it? Please clear your browsing history and delete cache. If you're still having problems, go to this link and scroll down to see contact information for PayPal Credit team.

Good luck!

- Ali

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