This organisation is currently ineligible to receive donations.

Matts314
New Community Member

Hello,

 

My donations button doesn't seem to work, when clicked it comes up with this message "This organisation is currently ineligible to receive donations."

How can I fix this? Thank you!

 

Matt

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5 REPLIES 5

MTukor
Member
Member

Having the same problem, has anyone solved this?

 

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Loukath
New Community Member

I've experienced the same issue. Did you manage to get this resolved?

 

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kingstondiy
New Community Member

Same problem here! any fix?

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PayPal_Schae
Moderator
Moderator

Hi @kingstondiy

 

Welcome to the PayPal Community! 

 

Facing issues with donations can certainly be concerning and I'm sorry for the trouble! Since the requirements for accepting donations can vary, I would highly recommend that you reach out to PayPal directly. Our Customer Support agents should be able to take a more detailed look at what the issue is. You can reach out after you've logged into your account by clicking on our Contact page. The next pages will have contact options to customer service. They'll be able to complete a full account review and advise on what your next steps should be for the donation process.

 

I wish you the best!

 

Thank you,

- Schae 

*If you see a post that was helpful, please benefit the Community by giving it a thumbs up (kudos) or accepting it as a solution.*
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Dharanish_1998
New Community Member

Thanks for your valuable reply. it means a lot. 

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