Someone tried to open PayPal credit account. What should I do?

LoobieDoobie1
Contributor
Contributor

I got a letter saying someone tried to open a PayPal credit account using my information. Do I need to do more than change my password?

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PayPal_Donna
Moderator
Moderator

Hello @LoobieDoobie1,

 

Welcome to the PayPal community and than you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

 

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PayPal_Donna
Moderator
Moderator

Hello @LoobieDoobie1,

 

Welcome to the PayPal community and than you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

 

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