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Second transaction for one item

New Community Member
Posted on

I bought/ordered an item through pay4. The item created 2 seperate pay4 transactions in PayPal, 1 was approved the other is pending but the money has been removed from my account? So 2 seperate amounts taken, definitely not the second payment for pay4. I checked with company and definitely only 1 order. I can’t lodge a claim, can’t get info from bot on this pending transaction. What is going on?? Any way to sort this without having to ring?

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