Please will you help me to understand my ‘Pay in 3’ issue?
KRae94
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Posted on
Jun-17-2022
06:13 AM
Hello, So I have a ‘Pay in 3’ plan with a company and have already paid the first instalment of the plan. However, I have since sent the item back and the company has issued me with a refund straight to my bank account using the card details I gave them. (They did not issue the refund through PayPal.) I have called PayPal and asked them to cancel the ‘Pay in 3’ plan, but they have said that since they have already paid the company in full on my behalf, I have to let the payment plan run on, and pay it in full. I do not understand how I do not lose money from having to keep paying the plan. The girl I spoke to at PayPal tried her best to explain it to me, but I am afraid I am slow to understand. Do I lose money or not?
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kernowlass
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Jun-17-2022
10:57 AM
You have basically had a 'refund' BEFORE you have paid as you have only paid x1 payment.
So you need to pay the other 2 payments which you still owe.
Advice is voluntary.
Kudos / Solution appreciated.
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