Pending 4 payments

Jzen
New Community Member
Hello, I just made a purchase and used the whole pay pal 4 payment thing. Now I checked my account and it shows they tried pulling the entire amount my bank declined it because they also tried taking out the installment amount which my back allowed. So on my PayPal app it shows pending. How am I supposed to know if I’m going to get what I ordered. I’m so lost. I’ve been on hold for almost in hour on the phone with PayPal.
Login to Me Too
1 REPLY 1

Harley125
PayPal Employee
PayPal Employee

@Jzen

 

When making a purchase with Pay in 4, we will conduct a pre-authorization hold on your specified card or bank account for an amount equal to the initial down payment or one fourth of your total purchase amount. This will show as a pending authorization within your PayPal Account Activity and also at your financial institution.

Once you complete your purchase with Pay in 4 and the merchant ships your goods, the pending authorization will be removed and the initial down payment will be withdrawn from your specified debit card, credit card, or bank account. If you do not complete your Pay in 4 transaction, the pending authorization will be automatically voided by PayPal within 72 hours of the pre-authorization hold.

 

-Harley

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.