PayPal credit didn't work, charged my account instead

SuzanneAnderson
Contributor
Contributor
I tried to buy an item on ebay via PayPal credit (not the first time doing so) but instead it has withdrawn the money from my actual account. I can't afford to buy it out right hense using the credit option. Am I now left with no money to pay bills or is there a way I can have it put onto my PayPal credit now like it was originally supposed to be. Hope this makes sense!
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @SuzanneAnderson

Welcome back to the PayPal Community! 


I'm sorry to hear your transaction didn't turn out as expected. Once a transaction is processed, there isn't a way to change the payment method used to fund the transaction. In this situation, I recommend reaching out to the merchant to request a refund so you can repurchase with a different payment method. 

Best wishes! 

- Meghan


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