Pay by 3 delivery address.

NicoMcCann1
New Community Member
I've just recently applied for a pay by 3 scheme and I have made a mistake with the delivery address. The pre- authorisation money has already been taken from my account, does anyone know how to change the delivery address of a package for pay by 3?
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @NicoMcCann1

 

Welcome to the PayPal Community! I'm sorry to hear your recent transaction has an incorrect shipping address on it. Once that transaction has begun, unfortunately there is not a way to update the delivery address. We would recommend reaching out to the merchant to request a refund on the transaction so you can start a new one with the correct info. 

 

My apologies for any inconvenience this presents,

 

 - Jon K


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