Made a payment to PPC, individual transactions don’t reflect this

Temp20211129U
Contributor
Contributor

Made a payment of over £400 to PayPal Credit, my overall outstanding balance reduced by that amount but neither of my 2 transactions have been reduced at all. I’ve never known this to happen. My overall outstanding balance is at £999.99 yet my 2 transactions outstanding balance added together is £1417. Should I be worried and contact PayPal or will it resolve itself? It has been nearly a week.

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @ Temp20211129U

 

Thank you for posting in PayPal's Community Forum! I'm sorry to hear that there is difficulty with your PayPal Credit payment. Please reach out to the number found at the bottom of this FAQ in the answer to the last question so that our advisor can look into your account and help you clarify this issue.

 

Thanks,

Ayesha


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