After my account was verified, I wanted to get a PayPal Cash Card. First it asked me for my billing address, then for my birthday and last digits of my SSN, and after it said that it would update my account, it says they will be contacting me because there's more information that needs verifying. I immediately get two emails, one saying that there's documents I need to upload and a link (which leads to an empty resolution center), and the other saying that my account has been verified and is ready to use. So I try doing the Cash Card process again, and the cycle starts again and I get the same result again in an endless loop.
I tried contacting support (ha!) and apparently their business hours are non-existent because at every hour of the day it tells me everyone is offline.
