I am getting an error "This organisation doesn't accept donations through this link"

New Community Member



All of a sudden my website is getting an error when people try to donate. The message is "This organisation doesn't accept donations through this link".


Any idea what might be the issue with the integration?

Login to Me Too


Hello @NFA2022,

Welcome to the Community!

I'm sorry you're having trouble receiving donations. Depending on how your account is set up to receive donations, you'll either want to replace your HTML code or refresh the link with PayPal. For further trouble-shooting assistance, you can contact Customer Support by clicking 'Contact' at the bottom of any PayPal webpage.

I hope this helps! 

- Meghan

If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.