Holiday entries not showing in app

Michelle0309
New Community Member

I have received 7 emails stating I’ve earned an entry into the Holiday Sweepstakes, but when I click “track my entries” in the PayPal app, it says 0/50 entries. So how do I know my entries have indeed been submitted?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Michelle0309 

 

When did you earn the entry? The drawing is every Sunday and the number of entries are reset to zero afterwards and the new week of earning starts.

 

For example, I made an eligible purchase on the 9th. They emailed to say I earned an entry on the 11th before the drawing and the drawing was on the 12th. As of today, my # of entries is back to zero.


Kudos & Solved are greatly appreciated. 🙂
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