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Payout Api Error

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Payout Api Error

Hello whenever i send a payout request i get the following response with error : 

"errors":{"name":"ACCOUNT_UNCONFIRMED_EMAIL ","message":"Sender's email is not confirmed","information_link":"https://developer.paypal.com/docs/api/payments.payouts-batch/#errors"}

the email i am sending the payout to seems to be confirmed at least as i can see inside the users account.

Another problem is that when i log in the sandbox account i cannot open the settings page of the user, the site is responding with error.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Payout Api Error

Can you try now? payments@ getapp.com was not verified and could have triggered the error.

5 REPLIES
Volunteer Advisor

Re: Payout Api Error

Have you tried creating a fresh sandbox account to test with? Sometimes sandbox accounts just get **bleep** up and don't work properly, but creating a fresh one works well.
Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!

Re: Payout Api Error

Yes i have tried with different sandbox accounts and still nothing 

Moderator

Re: Payout Api Error

Can you post the API call you're making? and the sandbox receiver account email address. 

Re: Payout Api Error

api call: https://api.sandbox.paypal.com/v1/payments/payouts?sync_mode=true

receiver: client@ getapp.com

send by account: payments@ getapp.com

request: {"sender_batch_header":{"sender_batch_id":"batch_51d195af","email_subject":"You have a payout!","recipient_type":"Email"},"items":[{"recipient_type":"Email","amount":{"value":"9.85","currency":"EUR"},"note":"test","sender_item_id":"28699c9a","receiver":"client@ getapp.com"}]}

Moderator

Re: Payout Api Error

Can you try now? payments@ getapp.com was not verified and could have triggered the error.