wont let me send money

[LR83]

This recipient accepts PayPal payments only through their website. To complete this payment, please go to their website and follow their instructions, or email the recipient for instructions.

If you continue to encounter problems, please contact customer service.

Keep getting above message when trying to send money and the recipient has no idea why either

[sharpiemarker · Accepted solution]

@LR83 

Depends if the recipient is located in a country that PayPal allows to receive money. 

Check by selecting country of recipient:

https://www.paypal.com/cgi-bin/webscr?cmd=_display-country-functionality-outside

If they can receive payments then they'll have to contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other option.

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal