We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
New to the community? Welcome! Please read our Community Rules and Guidelines
sent a payment earlier on no problem now I'm trying to send the same person one and it won't let me ? only made PayPal today so I'm new to this
if your New to Paypal? I would advice to contact an agent. follow these steps
#1 login to account
#2 scroll all the way down & click on (Contact us)
#3 scroll all the way down again & click on (email us)
#4 select on the left window the reason. select (payments)
#5 select (Sending Money)
#6 select (can't make a payment)
#7 write the problem on the (message window)
#8 click (Send email)
do all this on a (COMPUTER) & not on the App for better RESULTS.
what you might need follow this
#1 Driver's License/ID
#3 Utility Bill with your name & address
copy all this onto a computer your going to need it to send to them when they request for it. Be (HONEST) REAL IDENTITY
(NO FAKE NAMES!!) or information people are doing that a lot think before you give information.
most likely the reason why you can't send money now is because
you need to give proof of identity to continue using all the services.
you also should (Link a Bank card) that will match your name & proof of identity
for the transaction will go much more smoothly.
any more questions? don't hesitate to ask friend I hope you got all the information you need.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.