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won't let me send payment

New Community Member

won't let me send payment

sent a payment earlier on no problem now I'm trying to send the same person one and it won't let me ? only made PayPal today so I'm new to this 

Frequent Contributor

Re: won't let me send payment



if your New to Paypal? I would advice to contact an agent. follow these steps


#1 login to account

#2 scroll all the way down & click on (Contact us)

#3 scroll all the way down again & click on (email us)

#4 select on the left window the reason. select (payments)

#5 select (Sending Money)

#6 select (can't make a payment)

#7 write the problem on the (message window)

#8 click (Send email)

do all this on a (COMPUTER) & not on the App for better RESULTS.


what you might need follow this


#1 Driver's License/ID

#2 SSN

#3 Utility Bill with your name & address 

copy all this onto a computer your going to need it to send to them when they request for it. Be (HONEST) REAL IDENTITY 

(NO FAKE NAMES!!) or information people are doing that a lot think before you give information.

most likely the reason why you can't send money now is because

you need to give proof of identity to continue using all the services.

you also should (Link a Bank card) that will match your name & proof of identity

for the transaction will go much more smoothly.


any more questions? don't hesitate to ask friend I hope you got all the information you need.

Esteemed Advisor

Re: won't let me send payment



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.
I do not work for Paypal.