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where my refund

New Community Member

where my refund

my refund pending .. seller already send two time but still same.. i call you call centre .. call declined what going on ....
Esteemed Advisor

Re: where my refund



Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

Advice is voluntary.
Kudos / Solution appreciated.