where is my money

[feza70]

I made a purchase using the Visa related to Paypal and I canceled the order
The money was returned
But I can't find my money
Knowing that it was returned
Where is my money and how long does it take for my money to return to my card

[Nctall]

@feza70 

The money will likely be refunded directly to your card which typically takes 3-4 days to appear on your statement. Alternatively, the person who issued the refund sent it from their bank, in that case it takes 2-3 days to process and appear in either your paypal balance or on your card statement.

I hope I was able to help, please leave a kudo if I did. 

[kernowlass]

@feza70 

If you funded the original payment to the seller from your bank account or a card then once marked refunded it will automatically go back to that bank account or card. Paypal say allow 30 days although its normally much quicker than that, country dependent.

[PayPal_Olivia]

Hi @kernowlass,

You beat me by a minute! 🙂 Thank you for jumping in!

Olivia

[PayPal_Olivia]

Hi @feza70,

Thank you for your post! The information that @Nctall gave is correct. It does typically take only a few days for a refund to show on a credit or debit card statement, however, in some case it can take up to 30 days, which would be a full billing cycle. 

I hope this information helps!

Olivia