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where do I find my refund?

New Community Member

where do I find my refund?

I have been sent a refund- but I can't find it

 

the email from Paypal suggests.........If the payment is not reflected in your PayPal balance, please check the status of the transaction in your Account History. Log in to your account and go to the 'History' subtab of the 'My Account' tab. If the Status of the payment is listed as 'Unclaimed', click the Accept button to reflect this transaction in your balance.

 

where is the History subtab?

 

Help plz

2 REPLIES
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Volunteer Advisor

Re: where do I find my refund?

@wayneuro

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





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Kudos / Solution appreciated if I helped you.
New Community Member

Re: where do I find my refund?

thanks a lot; it hasn't come to my card yet, its been a week. i m in the UK. Will give it a few more days then.

 

although a previous refund paid through my card, did get a notification in my PayPal account. none such in this case.....

 

but ta