trying to cancel pic monkey

powjan
Contributor
Contributor

PicMonkey does not work on my Mac any longer so I cancelled my account with them

Now I want to cancel my ongoing monthly payment to them that comes out of my paypal

account.  I cannot find out where to do it.

Please help

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi powjan and welcome, 

 

Here is how to cancel your monthly subscription, 

 

Cancelling a subscription cancels all future scheduled payments of that subscription. A subscription can be cancelled up until the day before the next scheduled payment in order for you not to be charged.

  1. Go to Settings.
  2. Click Payments.
  3. Under "Preapproved payments", click Manage preapproved payments.
  4. Select the merchant whose agreement you want to cancel and click Cancel.
  5. Click Cancel Profile to confirm your request.

I hope this helps, 

Paula 

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