trouble paying on ebay

jhon2425
New Community Member

Every time I go to pay on eBay, it tells me that I agree with a card but my card is already added and I have already made purchases with it! Some solution for this! I have two paypal accounts with two different cards and it's always the same

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @jhon2425,

 

I'm sorry to hear of the difficulty paying for an eBay purchase with a card. If the card isn't presented for the transaction you're making, it may not be approved for that transaction, either by the card issuer or by PayPal. If the issue persists, please reach out to customer service to allow them to take a look at the payment attempt and shed some light on what's happening.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

I hope this helps!

 

Olivia

 

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