tracking how do i find it when purchased on paypal and it didnt upload

[RoseS25]

i have a customer wanting tracking and i purchased tracking on her package but its not in paypal what do i do to find it 

[PayPal_Gwen]

Hi @RoseS25,

Thanks for reaching out! If you purchased a label through eBay, for example, you may need to go directly through them to find the tracking and then add it to the transaction in PayPal. However, if you purchased the label directly through a carrier, you would need to reach out to them for support on how to locate the tracking information.

Thanks,

Gwen