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this pament can't be completed


this pament can't be completed

Well, I'm beginner on pp so thanks for help. 

I'm from Bosnia, and I have visa debit card. I activated my card, got a code but someone from Serbia can't send me money. 

"Payment can't be completed due to regulations". What's problem?

Maybe I need to link my bank account? When I tried to do that, pp asked me for routing number. Is it swift code or what?