the paypal app says: you're not eligible to request payments right now

[bahaaa]

Hi, I have been using paypal for online purchases without issues, but I haven't received money through paypal yet, I have linked my account to a visa debit card which should allow me to receive money on my paypal account, but paypal is not allowing me to receive payments because when I try the "request money" on the paypal app it says: you're not eligible to request payments right now, and also when I tried to receive money from a company website my payment could not be processed correctly.

automatic transfers is enabled for my debit card.

what could be the issue?

[kernowlass]

@bahaaa 

You need to read this policy as you are in 1 of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL

[bahaaa]

thank you sir, I have read that agreement and I'm eligible for receiving funds, yet I'm not able to receive payments from appen, I have contacted their support and they confirmed that there is an issue with my paypal account. this is my first time trying to receive funds on my paypal account.

what could be the issue?